Thank you for trusting KKM with providing the best mobile marine service for your boat. You'll receive an email confirmation of your service request. If you'd like to speak with a member of our team, please call (727) 902-3313
Schedule Your Commissioning Service
A member of our team may contact you to schedule a specific date and time to complete your commissioning. Your boat will be serviced by the date you request, but if for some reason anything changes, we will contact you immediately. Please select a reasonable and realistic date as to when you would like to have your services completed by.
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Vessel Information
Great News!
We service the [item-238_value] area!
Please provide the length of the vessel per the Vessel Manufacturer vessels' model description of the boat. For example, a Sea Ray 340 Sun Dancer would be a 34' boat. ***If you provide inaccurate information, the pricing will be modified accordingly upon completion of service and your card will be charged per accurate vessel size information.***
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Spring Commissioning
Our spring commissioning package includes a comprehensive 12 point service.
Fill & flush water system 3 times
Check & top off all fluid levels
Run engines & generator to operating temps & verify proper operations
Clean all sea strainers
Check all gauges, navigation equipment
Check all navigation lights
Check all bilge pumps and shower sumps
Check fresh water and raw water pumps
Check all heads
Check belts, hoses, and clamps
Test all batteries and chargers
Check HVAC system
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Contact Information
Marina (with slip #) or address where your vessel is physically located.
Please provide any additional information we may need to perform your service. Special start up procedures, lock box code, key location, etc.
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Detailing Services
WASH
Wash vessel as needed and scrub accordingly, including hullsides, topsides, glass, and cockpit. Note - If the boat is in the water, then we will clean as much as possible from the vessel and the dock. This rate does not include turning the boat around, or the use of a floating dock.
WAX
This includes waxing the vessel hullsides from the waterline to the rubrail completely around the boat. The wax is applied by hand and "buffed" with a variable speed buffer. Then the excess is removed by hand. If the boat is in the water then additional charges will apply. This service does not include COMPOUNDING. If compounding is needed then additional charges will apply. This service includes all necessary materials to perform the service.
This includes waxing the vessel hullsides from the waterline to the rubrail completely around the boat. The wax is applied by hand and "buffed" with a variable speed buffer. Then the excess is removed by hand. If the boat is in the water then additional charges will apply. This service does not include COMPOUNDING. If compounding is needed then additional charges will apply. This service includes all necessary materials to perform the service.
COMPOUND
This includes compounding the vessel hullsides from the waterline to the rubrail completely around the boat. The compound is applied by hand and "buffed" with a variable speed buffer. Then the excess is removed by hand. If the boat is in the water then additional charges will apply. This service includes all necessary materials to perform the service.
This includes compounding the vessel above the rubrail completely around the boat. The compound is applied by hand and "buffed" with a variable speed buffer. Then the excess is removed by hand. If the boat is in the water then additional charges will apply. This service includes all necessary materials to perform the service.
INTERIOR
Includes cleaning all heads, showers, staterooms, Galley, and Cabin areas. It does not include closets or storage compartments. All carpets will be vacuumed, floors swept, counters cleaned, windows cleaned, mirrors cleaned, wood furniture polished, linens and pillows "straightened", and trash cans emptied.
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Wow, that's a big boat!
We can service your vessel, but due to the complexities involved in properly commissioning a boat this size, we will need to provide you with a custom quote. Please email us at service@kompletelykustom.com or call (727) 902-3313 to speak with a member of our team who will capture the necessary information about your boat to provide the best pricing possible. Thank you!
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Mechanical Services
OIL CHANGE
Check engine oil level. Operate engine to help bring engine to operating temperature. Turn engine off. Extract engine oil either with an electric pump or a vacuum pump. Remove engine oil filter(s). Install new engine oil filter(s). Fill engine with the proper amount of engine oil. Run engine until optimum oil pressure has been reached. Turn engine off. Check engine oil level and top off as needed. Oil, Filter(s), and supplies are not included in this price.
Check engine oil level. Operate engine to help bring engine to operating temperature. Turn engine off. Extract engine oil either with an electric pump or a vacuum pump. Remove engine oil filter(s). Install new engine oil filter(s). Fill engine with the proper amount of engine oil. Run engine until optimum oil pressure has been reached. Turn engine off. Check engine oil level and top off as needed. Oil, Filter(s), and supplies are not included in this price.
COOLANT SERVICE
Drain engine coolant, flush engine cooling system, fill with new coolant, bleed all air out of cooling system. Inspect all hoses, belts, and clamps. Remove any excess anti-freeze from bilge and clean as needed. Price does not include parts or materials.
FUEL FILTER SERVICE
Release fuel pressure from engine, drain filter bowl if needed, remove old filter, fill new filter with fuel and reinstall. This price applies to each filter and does not include the cost of the filter.
ENGINE ALIGNMENT SERVICE
Single engine. Remove stern drive and check for proper engine alignment. Loosen engine mounts and make any necessary engine alignment adjustments as needed. Reinstall stern drive and test for proper operation.
Twin engine. Remove stern drive and check for proper engine alignment. Loosen engine mounts and make any necessary engine alignment adjustments as needed. Reinstall stern drive and test for proper operation.
Single engine. Loosen/remove prop shaft coupler from transmission coupler. Measure for proper alignment. Loosen engine mounts and make any necessary adjustments as needed. Check for proper alignment and tighten engine mounts. Reconnect shaft coupler and check for proper operation.
Twin Engine. Loosen/remove prop shaft coupler from transmission coupler. Measure for proper alignment. Loosen engine mounts and make any necessary adjustments as needed. Check for proper alignment and tighten engine mounts. Reconnect shaft coupler and check for proper operation.
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Paint Services
SCUFF SAND EXISTING PAINT
This service is not intended for vessels which require major preparation, or for a vessel's bottom which need to be "stripped". Priced per Gallon of paint which is Interlux Bottomkote NT bottom paint and shall include ALL necessary tape, brushes, rollers, sandpaper, chemicals, and other necessary materials needed to perform the service.
Pricing is for one coat of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for one coat of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for one coat of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for two coats of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for two coats of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for two coats of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for two coats of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
Pricing is for two coats of paint. This service is not intended for vessel's which require major preparation, or for vessel's bottom which need to be "stripped".
DEEP SAND EXISTING PAINT
This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint. Priced per Gallon of paint which is Interlux Bottomkote NT bottom paint and shall include ALL necessary tape, brushes, rollers, sandpaper, chemicals, and other necessary materials needed to perform the service.
Pricing is for one coat of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for one coat of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for one coat of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for two coats of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for two coats of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for two coats of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for two coats of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
Pricing is for two coats of paint. This service is intended for vessel's which require major preparation, or for vessel's bottom which need to be sanded through several layers of paint to achieve a quality prepared surface to apply new paint.
SAND OR SODABLAST
Sand or Sodablast unpainted fiberglass or previously painted surfaces down to gel coat to prepare surface for epoxy barrier coat. Clean bottom to remove all sanding dust, wax and other contaminates. This ensures a high quality bond for the barrier coat. Apply five coats of interprotect barrier coat. While the fifth barrier coat is still tacky the first bottom paint coat is applied to ensure a strong bond between materials. The second and third coat of paint is applied after the first has dried. Priced per Gallon of paint which is Interlux Bottomkote NT bottom paint and shall include ALL necessary tape, brushes, rollers, sandpaper, chemicals, and other necessary materials needed to perform the service.
Pricing is for full sanding and sodablast down to gel coat and 5 coats of paint.
Pricing is for full sanding and sodablast down to gel coat and 5 coats of paint.
Pricing is for full sanding and sodablast down to gel coat and 5 coats of paint.
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Upgrade and Save!
The following services are in addition to the base spring commissioning service. Select one or more packages based on your needs.
KUSTOM SAVER MECHANICAL
Single Engine/Stern Drive - Perform oil change. Tune up engine as required. Replace fuel filters, engine and drive zincs. Check fluid levels and top off as required. Check condition of batteries and service as required. Check belts, hoses, bilge pumps, bilge blowers and navigation lamps. This price does not include the cost of parts.
Twin Engine/Stern Drive - Perform oil change. Tune up engine as required. Replace fuel filters, engine and drive zincs. Check fluid levels and top off as required. Check condition of batteries and service as required. Check belts, hoses, bilge pumps, bilge blowers and navigation lamps. This price does not include the cost of parts.
Perform oil change. Tune up engine as required. Check condition of belts and hoses, replace fuel filters, check closed cooling system antifreeze level and condition, check underwater running gear, check engine alignment and align as required. Check lines and hoses, replace transom, engine, and running gear zincs, replace water pump impeller, check rudder/shaft stuffing boxes and adjust as required. Check condition of batteries and service as required. Check for visible leaks, confirm proper gauge operation. Record max engine rpms and engine hours for future reference. This price does not include the cost of parts.
Perform oil change. Tune up engine as required. Check condition of belts and hoses, replace fuel filters, check closed cooling system antifreeze level and condition, check underwater running gear, check engine alignment and align as required. Check lines and hoses, replace transom, engine, and running gear zincs, replace water pump impeller, check rudder/shaft stuffing boxes and adjust as required. Check condition of batteries and service as required. Check for visible leaks, confirm proper gauge operation. Record max engine rpms and engine hours for future reference. This price does not include the cost of parts.
KUSTOM SAVER REFRESH
Remove shrink wrap, install canvas as needed, sand and repaint the Bottom. Wash the entire vessel, wax the hull and topsides, clean the cockpit and carpets. This price does not include the cost of parts/materials.
Remove shrink wrap, install canvas, sand and repaint the Bottom. Wash the entire vessel, wax the hull and topsides, clean the cockpit and carpets. This price does not include the cost of parts/materials.
Remove shrink wrap, install canvas, sand and repaint the Bottom. Wash the entire vessel, wax the hull and topsides, clean the cockpit and carpets. This price does not include the cost of parts/materials.
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Sailboats
We can service your vessel, but due to the complexities involved in properly commissioning sailboats, we will need to provide you with a custom quote. Please email us at service@kompletelykustom.com or call (727) 902-3313 to speak with a member of our team who will capture the necessary information about your boat to provide the best pricing possible. Thank you!
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Best Pricing For Your Marine Service
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Please enter your email address, review your instant price quote and scroll down to sign and complete your order to schedule your service with KKM. We will only bill your credit card a 10% deposit to reserve your service today. The remaining balance will be due once work is completed. We look forward to providing top quality service on your vessel!
Instant Price Quote
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KOMPLETELY KUSTOM MARINE, INC.
SERVICE TERMS AND CONDITIONS
1. DEFINITIONS
1.1 “Communication” shall mean any and all form(s) of communication via any media or delivery type including but not limited to, verbal, written, electronic, text, instant message or the like.
1.2 “Customer” shall mean any individual, entity, person and/or persons, including a beneficial interest holder, vessel owner, agent of owner(s), sales person, yacht broker, captain, insurer, and/or any other person or entity representing any interest of any owner or insurer of the vessel who requests services, labor, parts, and/or equipment via any Communication method or as contained in an estimate and/or work order and whose name or identity is referenced on the estimate and/or work order if reduced to writing.
1.3 “Emergency Service” shall mean any service, Goods, labor, or act performed by KKM on behalf of Customer(s) outside of normal business hours of 9AM-5PM Eastern Standard or Daylight Savings time.
1.4 “Equipment” shall mean the Customer’s vessel(s), tender, trailer, engine, personal watercraft, including, but not limited to, equipment, systems, subsystems, and other personalty for which KKM agrees to provide services, parts, labor, and/or materials. Equipment shall also refer to any automobile, recreational vehicle, motorcycle, scooter or any motorized electric or battery powered means of transportation presented by Customer(s) to KKM for service.
1.5 “Estimate” shall mean any Communication provided to Customer(s) concerning any and all work, goods, services, labor, parts or equipment, or consulting to be provided to or on Customer(s) behalf.
1.6 “Goods” means any and all products or parts, equipment, and/or consultation services provided by or sold by KKM to Customer(s).
1.7 “KKM” shall mean Kompletely Kustom Marine, Incorporated and its wholly owned subsidiaries, affiliates, authorized agents, and/or employees.
1.8 “Notice” shall mean any Communication provided to Customer(s) from KKM or a duly authorized agent thereof.
1.9 “Parties” shall mean KKM and the Customer(s).
1.10 “Services” means any and all efforts or actions, including labor, diagnostic inspection, repairs, or consultations provided by KKM to the Customer(s).
1.11 “Work Order” shall mean any purchase order, estimate, quotation, invoice, and/or any other Communication, including, but not limited to, hand or type written, e-mail, text or instant message, which identifies and/or describes any request for work, parts, supplies, labor, inspection, and/or services; and/or identifies work, parts, supplies and/or services to be provided to Customer(s) Equipment, or to Customer(s) directly or indirectly.
2. SCOPE
2.1 Any Equipment, Goods, Services, parts, consultations, and/or materials furnished to Customer(s) by KKM shall be subject to the Terms and Conditions set forth herein. This writing supersedes and replaces any prior agreements between the parties whether written or oral. The Customer(s) agrees to be bound currently and in all future transactions with KKM by the Terms and Conditions set forth herein. These Terms and Conditions may change or be amended from time to time. Please review KKM’s website (www.kompletelykustom.com) for current Terms and Conditions. KKM shall have no responsibility for slip fees, storage fees or costs, or any claimed damages for loss of use, consequential and/or punitive in nature, arising out of this Agreement.
3. SERVICES
3.1 KKM will perform all Services in a good and workmanlike manner. Unless a different scope of work has been agreed upon in writing by the Parties, the Services cover the entire scope of work identified (a) on the basis of details and/or instructions the Customer(s) provides, (b) on the basis of KKM’s examination of the Equipment to be Serviced or for which Goods or labor are to be provided, and (c) as discovered during the course of the Services, labor, and/or Goods provided to Customer(s). KKM is entitled to, and may from time to time, engage third parties to carry out Services and/or to provide Goods for Customer(s). Unless specifically agreed in writing, the time for completion of any work is not “of the essence.”
4. CHARGES
4.1 Normal Course of Business. Customer(s) shall be charged and shall pay upon request of invoice(s) all costs associated with Service(s), including, but not limited to material, time/labor, parts, and supplies at KKM’s then prevailing rates (with respect to time/labor) and/or prices (with respect to parts, materials, and supplies). Customer(s) acknowledges and agrees that KKM has the right to “mark-up” costs of any and all materials, parts, and/or supplies, as is normal and customary to account for administrative and shipping fees, and any and all other related and incurred costs.
4.2 Emergency Services. In the event of an “Emergency Service'' (a service necessitated to preserve, save, and/or protect Customer’s Equipment and its component parts from impending damages or injury), KKM shall bill Customer(s) twice (2x) the then current KKM labor rate (subject to change in KKM’s discretion, without prior notice to Customer(s)), per person, per hour, plus an emergency call fee. The first hour of emergency service will be billed regardless of whether the responding technician(s) work a full hour. After initial emergency services, KKM may thereafter perform preservation and remediation services to mitigate Customer(s) damages and repair the vessel, trailer, engine(s), or Equipment, unless Customer(s) specifies to cease all efforts in writing and delivering same to KKM via overnight or hand delivery.
4.3 Deposits. KKM, unless waived in writing, shall require a deposit to be paid prior to beginning any Services (See Paragraph 7). An additional deposit may be requested for engine surveys, winterizations, commissioning, parts, or services as determined necessary by KKM, or if the amount of work and/or parts is anticipated to be greater than Five Hundred ($500.00) Dollars. The labor rate outside a 50-mile radius of KKM’s home repair yard, shall be One Hundred Twenty Five ($125.00) Dollars per hour plus travel costs, fuel costs and applicable tolls and parking fees. Higher deposits may be required for warranty claims and work to be performed beyond a 50-mile radius of KKM’s home repair yard.
5. ESTIMATE
5.1 Basis of Estimate. Estimated charges to complete Services are guidelines based on material, and time/labor applicable on the date the estimate is prepared and/or provided to Customer(s). KKM reserves the right to revise and update the estimate to meet any variations, whether due to increase in wages, materials, or increased cost outside KKM’s reasonable control or in relation to conditions discovered during the Services being performed.
5.2 No Guaranty of Estimate. KKM cannot, and does not, guarantee the accuracy of the figures contained in the estimate provided to the Customer(s). Customer(s) acknowledges the final cost for Services may be higher than indicated on the estimate, as the estimate is a “best educated good faith guess” based upon readily available information at the time the estimate was prepared and/or provided to Customer(s). Unknown factors or conditions, such as rust, corrosion, and limited or no access until repairs are underway, are frequently encountered and may increase the cost of Services above the existing estimate.
5.3 Additional Services Needed. If, while servicing the Equipment, it becomes clear that further material work and/or additional materials in excess of the quoted Estimate are necessary, KKM is authorized to complete the work without seeking authorization from the Customer(s), provided the costs incurred do not grossly exceed the Estimate. If the overall costs exceed the estimated price, KKM reserves the right to cease any Services until Customer(s) provides a written authorization of the projected additional costs and authorizes work to continue.
5.4 Estimate Not Required. Customer(s) acknowledges that estimates are NOT required for KKM to provide services. In short, KKM may from time to time provide oral estimates or no estimate at all because of the nature, time, or complexity of any particular work desired by Customer(s). Customer(s) acknowledges the same and shall not use as a defense to any claim for monies due and owing to KKM, the lack of a written estimate for performed, completed, either partially or fully, work, parts, labor, or Services.
5.5 Declination of Services. If, on the basis of an Estimate, Customer(s) decides not to proceed with the Services, KKM shall charge a fee for preparing an Estimate and for any Services provided up to the point that the Customer(s) informs KKM of Customer’s decision not to proceed with Services. Customer(s) agrees and acknowledges by signature below, the obligation to promptly pay this fee.
5.6 Removed or Replaced Parts/Equipment. Any and all parts, equipment or materials removed from the Customer’s property is deemed to be waste or trash and will be disposed of as such in accordance with local, state and federal laws and regulations. Customer has no right, claim or interest in any such parts, equipment or materials upon their removal from customer property.
6. TERMINATION
6.1 KKM. KKM shall have the right to terminate this Agreement at any time, in KKM’s sole discretion, by providing notice to Customer(s). Customer(s) shall compensate KKM for all Services (including all parts, materials, labor, and supplies) provided up to the point that KKM informs Customer(s) of KKM’s decision to terminate this Agreement.
6.2 Customer. Customer(s) may terminate this Agreement at any time by providing written notice to KKM. Customer(s) shall be responsible for all fees, costs and expenses incurred by KKM for all Services (including parts, materials, labor, and supplies) provided up to the point that the Customer(s) informs KKM of Customer’s decision to terminate this Agreement. Upon such notice by Customer(s), KKM shall stop work immediately. Customer(s) shall make arrangements at Customer’s sole cost and expense to remove all equipment within five (5) business days of providing notice to KKM. Customer(s)Equipment will not be released to Customer(s) until full payment of KKM’s fees have been received. Notwithstanding termination of this Agreement by Customer(s), the Customer(s) is still responsible to pay any and all outstanding fees, costs, and the labor, due and outstanding to KKM. In the event the Customer(s) fails to do so, KKM will avail itself of all legal rights and remedies in both law and equity inclusive of both implementation of Maryland’s Contract Lien Act and Federal Maritime Lien law. Until paid in full, KKM retains the right to remove equipment installed for Customer(s). By signature below, Customer(s) acknowledge KKM’s security interest and right to Lien Customer(s) Vessel for installed, yet unpaid equipment, material, labor, parts, and supplies.
6.3 Force Majeure. In the event that either Party is unable to perform any of its obligations under this Agreement or to enjoy any of its benefits because of any Act of God, strike, fire, flood, governmental acts, orders or restrictions, internet system unavailability, system malfunctions, epidemic, pandemic, COVID related shutdown, or any other reason where failure to perform is beyond the reasonable control and not caused by the gross negligence of the non-performing party (a “Force Majeure Event”), the party who has been so affected shall give notice immediately to the other party and shall use its reasonable and its best efforts to resume performance as soon as practicable. Failure to meet projected “due dates” resulting from a Force Majeure Event shall extend such due dates for a reasonable period of time.
7. TERMS OF PAYMENT
7.1 Hold on Credit/Debit Card. Customer(s) acknowledges that a valid Visa, MasterCard, American Express or Discover credit card number is required to be placed “on file” to secure payment for all Services. A one hour minimum service charge and/or service call will be charged as a deposit on the Customer’s credit card, upon KKM’s acceptance of Customer’s Equipment.
7.2 Acceptable Forms of Payment. Customer(s) acknowledges that it is the policy of KKM to accept credit card/debit card payments only. Customer(s) acknowledges that KKM shall charge the Customer’s credit card on file with KKM for all Services. KKM will only accept cash if agreed upon prior to provision of Services. KKM does not accept checks, unless agreed to, in writing prior to commencement of Services, and only for Services paid in full per written estimate, prior to KKM providing any Services.
7.3 Payment Due. Invoices (or any outstanding balances) are DUE IMMEDIATELY upon notification to Customer(s) of completion of Service(s). Progress payments may be required by KKM for Services, parts, Goods, and/or labor provided. In such instances, the Customer’s credit card shall be charged for Services provided in part and from time to time, as “progress” payments. The Customer’s credit card shall be charged for the final balance of the invoice if the invoice remains unpaid for more than one (1) day from the invoice date unless other payment arrangements are made and agreed to by KKM in writing.
7.4 Returned Check and Declined Credit/Debit Cards. Returned checks and declined credit cards are subject to a $35.00 (Thirty-Five Dollar) administrative fee. If a credit card charged due to non-payment of the invoice is declined, interest fees on the principal balance due pursuant to Section 7.5.1 will apply.
7.5 Late Payments, Unpaid Invoices, Collections, Liens. Without limiting any other rights or remedies of KKM under this Agreement, KKM shall have the right to deny Service, parts, labor, and materials to Customer(s) in the event Customer(s) has a past due account and/or unpaid balances with KKM. Current or additional work will not commence until any outstanding balances are paid in full.
7.5.1 Interest on Unpaid Balances/Invoices. Interest will accrue at 1.8% per month (21.6% per annum) on unpaid invoices.
7.5.2 Liens. Customer(s) acknowledge(s) the creation of a lien pursuant to Title 16 of the Commercial Law Article of the Annotated Code of Maryland and/or a traditional maritime lien pursuant to Title 46 of the United States Code against the Customer(s) Equipment securing payment for the amount of any charges for Services, estimates, parts, materials, labor, and/or other services (including consulting) provided by KKM to Customer(s) and/or Equipment, and other charges and fees incurred in connection with this Agreement. Customer(s) agrees to allow KKM to take possession of the Equipment without formal legal action and at the Customer's and Equipment's expense until payment in full of all amounts due to KKM have been satisfied in full. KKM has the right to declare any Vessel or Customer(s) equipment as abandoned in the event the Customer(s) does not pay any and all outstanding balances in full within ninety (90) days of the date of completion notice. Customer(s) acknowledges that KKM has the right to sell the Equipment and its contents at auction or in any other reasonably commercial manner if Customer(s) fails to pay all invoices within ninety (90) days from completion of Service.
8. WARRANTY
Customer(s) shall present the equipment, vessel, and any attended parts for which a warranty claim is being made to KKM prior to having to any other party inspect and/or repair the vessel. LABOR IS WARRANTED FOR 60 DAYS FROM INVOICE DATE OR FIFTEEN (15) HOURS OF USAGE, WHICHEVER IS FIRST TO OCCUR. WARRANTY SERVICE MUST BE PRE APPROVED BY KKM PRIOR TO INITIALIZING SERVICE. IF KKM IS NOT THE PROVIDER OF ANY SUCH SERVICES, LABOR OR PARTS, AND/OR COSTS KKM’S WARRANTY SHALL BE VOID AND OF NO EFFECT, IN THE EVENT OF ANY PARTY OTHER THAN KKM (OWNER, MARINE SURVEYOR, REPAIR FACILITY, TOW COMPANY, MARINA, MARINA REPAIR YARD, OR THE LIKE) PERFORMS ANY WORK DIRECTLY OR INDIRECTLY RELATED TO CLAIMED WARRANTEED SERVICE.
8.1 Warranty Services. Warranty services performed by KKM and in regards to claimed faulty equipment or materials shall be paid by Customer(s). Customer(s) will be reimbursed only after any warranty claim has been approved by the subject manufacturer and payment has been received by KKM. From time to time a warranty claim and manufacturer payment to KKM will not cover the entire cost of the actual service provided to Customer(s). In such a case the Customer(s) is responsible for paying the balance or “difference” of the costs of warranty services and the covered paid claim amount, along with any necessary shipping, freight, parts, or anything else required to perform the warranty repair.
8.2 Warranty Claims. Any and all warranty claims shall be reported to KKM within three (3) days of Customer’s discovery or knowledge of a claim or potential claim. Failure to so report may void any such warranty coverage.
Should Customer(s) have any warranty repair/replacement service performed by any company, person or firm other than KKM, then Customer(s) releases, waives and forever acquits and discharges KKM of any and all claims, liability, costs, fees, expenses, or the like for any such claim. Customer(s) shall save and hold harmless KKM from any claim from any person or firm for any money, fees, costs, expenses or the like arising out of any warranty claim work/repairs performed by any person, firm or company other than KKM.
8.3 Terms and Conditions. THESE TERMS AND CONDITIONS, as amended from time to time, SHALL APPLY TO ALL CURRENT AND FUTURE Services, service calls, sales, Rentals, Consultations, on-line purchases, and all other business requested by the Customer(s) regardless of whether additional estimates or service requests are submitted. If approved by KKM the Customer(s) may request and approve services or parts via any form of Communication or via KKM’s website.
8.4 Parts Returns. Undamaged and unused parts in their original packaging may be returned within seven (7) days of purchase when accompanied by the original receipt. Customer(s) acknowledges that returns are subject to shipping fees and restocking fees of up to 30%. A valid MasterCard, Visa, American Express or Discover card is required for all special order (not regularly stocked by KKM) parts. Additional or heightened shipping charges for a special order will be charged to the Customer(s) if charged or assessed to KKM. Special order or “custom” parts are nonrefundable. Faulty or defective parts due to manufacturer acts or omissions may be replaced according to manufacturer’s individual warranty terms and conditions. KKM is not responsible for replacing defective parts. KKM, at its discretion, may communicate with the manufacturer on Customer’s behalf, as reasonably necessary to attempt to facilitate warranty part replacement. Waste system parts or electrical parts are not returnable. Engines, outdrives, transom assemblies, and generators are not returnable. Claims regarding these items must be submitted to and processed by the at issue manufacturer.
8.5 Refunds. Under no circumstance will KKM issue a refund for parts, labor, and/or any Services provided. KKM may, in its sole discretion, issue a credit to be used towards future parts or services. Any such credit may not be sold, assigned or transferred to any other individual or entity.
8.6 All parts, equipment, machinery or the like, that is removed or replaced, to complete services which will not be reinstalled is considered disposable and will be discarded by KKM unless expressly authorized and declared in writing by KKM that such parts, equipment, etc., shall be preserved.
9. USE OF EQUIPMENT
9.1 Handling, Lifting, Mooring. KKM assumes no liability or responsibility for the condition, adequacy or strength of any lifting lug, cleat, and/or eye attached to or serving the Customer’s Equipment, to which KKM reasonably attaches its own equipment for handling, lifting, or mooring. Any loss due to a failure or ensuing damages as herein referenced shall be Customer’s sole responsibility, and KKM, its assigns and insurers, shall have no liability for any damages or claims related to the same.
9.2 Operation/Transportation. Customer(s) authorizes KKM to transport and/or operate the Equipment as and where necessary and applicable for the purpose of testing, inspection, and/or delivery at Customer’s sole risk.
9.3 Release and Indemnity. Customer(s) acknowledges that should KKM take any action as referenced in Paragraphs 9.1 and 9.2 above, that KKM shall be held harmless and Customer(s) shall indemnify KKM for any losses suffered to Customer(s) equipment (exclusive only of the gross negligence of KKM, its authorized agents and employees, as finally determined by unappealable judicial decree).
10. UNCLAIMED EQUIPMENT
10.1 If the Customers vehicle, vessel, Equipment, or property is not picked up after five (5) days of notice of completion, a $25 per day storage fee will be assessed until pick up and removal from KKM property. All changes must be paid in full prior to release by KKM and pick up by Customer(s). Any storage charges incurred under this Section for a vessel or Equipment remaining on KKM’s property after fifteen (15) days of notice of completion, will be assessed a daily charge as referenced above at a minimum of $500 per month should the Vessel remain on KKM’s property longer than ten (10) calendar days in any given month.
11. INSURANCE
11.1 Unless expressly otherwise agreed to by the Parties in writing, all Customer(s) Equipment shall be covered by a policy of all risk hull (OR AS APPLICABLE TO THE EQUIPMENT) insurance in an amount equal to the actual value of the Equipment and its contents (if applicable). All Equipment shall be covered by a policy of property and indemnity (P&I or public liability) insurance, containing pollution and wreck removal coverage with a minimum limit of $500,000.00 coverage per incident. Customer shall provide KKM with a Certificate of Insurance prior to KKM providing any Services to Customer’s Equipment. Should KKM perform any Services prior to receipt of the Certificate of Insurance described herein, such does not waive Customer’s obligation to insure the Equipment as required herein, and/or provide KMM with a Certificate of Insurance. Customer(s) agrees to name KKM as an “additional insured” under such policy of insurance, for the duration of any repair services.
11.2 Customer(s) acknowledges that Customer’s insurance covering its Equipment is the only insurance that would afford coverage for any claimed loss, property damages or personal injury arising out of or related to this Agreement. Customer(s) agrees to release, acquit and forever discharge any and all claims whatsoever that it may or may ever have against KKM, its principals, authorized agents, employees, and insurers in regards to any Services performed by KKM, or any Equipment owned by Customer(s). Customer(s) shall save and hold harmless KKM, its principals, authorized agents, employees, and insurers for any and all claims made by any party including subrogation claims by Customer’s insurer arising out of any loss including those caused by the negligence of KKM and its agents, employees arising directly or indirectly out of this Agreement.
11.3 Nothing contained in this Agreement shall constitute a Common Law Bailment, or any other recognized Bailment in Common, Statutory or Case law authority in regards to any relationship between KKM and Customer(s). KKM shall provide no care, custody or control of Customer’s vessel or Equipment at any time during which services are performed by KKM or during the time Customer’s Equipment is present on KKM’s property. KKM DOES NOT insure the care or condition of the Customer’s equipment. KKM does not employ security services to patrol its property.
12. DEFAULT AND DAMAGES
12.1 Any liability of KKM shall be limited to only, the insured value of any Customer(s) claim which shall not exceed the value of the repair, labor, services, etc. performed by KKM for Customer(s). KKM’s liability shall not include any claim for loss of use, consequential, special or punitive damages regardless of the basis of the claim in contract, tort, at law or in equity. KKM shall have no obligation to pay money for any claim without a final, non-appealable order from a court of competent jurisdiction in finding KKM, its authorized assigns, agents, and/or employees, grossly negligent or having breached its contractual duties or a declaration from a court of competent jurisdiction that KKM breached any contractual duty or owes Customer(s) any redress or damages in regards to any claim arising out of equity or statute.
12.2 In the event of a Customer(s) default, KKM may avail itself of any and all rights, claims, or actions be they at law, or in equity, or bound in State or Federal case, common law, or statutory law.
13. CUSTOMER RESPONSIBILITIES
13.1 Drain Plugs And Thru Hull Fittings. Drain plugs and thru hull fittings: It is Customer’s responsibility to secure all drain plugs and thru hull fittings upon delivery and pick up from KKM. KKM will not insert, remove, open or close any drain plug, thru hull, or seacock and shall have no responsibility for any damages resulting directly or indirectly from a failure to insert, remove, open or close a drain plug or thru hull or seacock.
13.2 ONE YEAR LIMITATION: Any claim by Customer(s) arising out of any Service performed, or part(s) provided to Customer(s), shall be brought within One (1) year of completion of any service performed or part provided. Failure to bring any claim within One (1) year shall forever bar Customer(s), their heirs, successors or assigns from maintaining such claim(s), or from pursuing any action against KKM, its principals, agents, successors, assigns, or insurers. ____ (Initial)
14. PROOF OF IDENTITY AND OWNERSHIP
14.1 KKM may require that Customer(s) provide proof of identity and ownership of equipment or express authority of Customer(s) to enter into this Agreement prior to KKM providing any Services hereunder.
15. BINDING AUTHORITY
15.1 Customer(s) represents that he/she/it/they have the legal authority by signature below to bind the EQUIPMENT and all of its owners or beneficial interest holders to all terms and conditions of this Agreement and any amendments thereto. In the event the person executing this Agreement is not the sole owner of the Equipment, Customer(s) has obtained the express permission and is the duly authorized agent of all persons or entities with an ownership or equitable interest in the Equipment, and further, Customer(s) warrants at the time of reviewing/executing this Agreement that Customer(s) is not under the influence of alcohol or any legal or illicit drug, Customer(s) has reached the legal age of majority, and Customer(s) is not legally incapacitated or otherwise unable to fully understand, appreciate and accept the terms contained herein.
15.2 Governing Law Jurisdiction, & Limitations. This agreement and the Parties’ actions, rights and liabilities under this Agreement shall be governed by and construed under the laws of the State of Maryland, without reference to conflict of law principles. The parties hereby expressly consent to the jurisdiction and venue of the federal and state courts within the State of Maryland. Venue shall be in the Anne Arundel County Circuit Court located in Annapolis, Maryland or the United States Federal District in Baltimore, as the case may be.
15.3 Entire Agreement. This Agreement, including any terms and conditions referenced herein, constitute the entire Agreement between the Parties concerning all Services, parts, Goods, Equipment and labor provided by KKM, and supersedes all previous communications, representations, understandings, and Agreements, whether verbal or written between the parties or their authorized representatives to this Agreement. No representation or statement of any kind made by either party, which is not expressly stated in this Agreement, shall be binding on the Parties hereto.
15.4 Amendments. No waiver, amendment or modification of any provisions of this Agreement shall be effective unless in writing and with the express approval of KKM. Exclusive of KKM’s right to modify, alter or amend any terms and conditions of this Agreement with or without notice to Customer(s). Please review KKM’s website for all current Terms and Conditions.
15.5 Notices. Any notices under this Agreement shall be considered to have been given when hand-delivered, transmitted by text message or instant message, via mobile phone or device, telefax, emailed, or three (3) days after being sent by first-class or certified mail, return receipt requested, to the other Party hereto.
15.6 Waiver. No failure or delay by either party in exercising any claim right, power or remedy under this Agreement, shall operate as a waiver of any such claim, right, power or remedy.
15.7 Attorneys’ Fees, Costs, and Expenses. In the event of any lawsuit, collection, or any legal proceeding by KKM involving this Agreement, the Customer(s) shall be responsible for the payment of any and all court costs, KKM attorneys’ fees incurred, collection costs, professional costs, expert fees, investigator costs, and any other miscellaneous expenses incurred by KKM. Customer(s) is also responsible to pay for the administrative costs and lost revenue on behalf of KKM to prepare for and/or attend proceedings concerning any such lawsuit, collection, or legal proceeding, of at least one third (1/3) of the outstanding balance due KKM plus any costs, interest or fees or $385.00 whichever is greater for any collection action taken by KKM.
15.8 Assignability & Binding Effect. Except as expressly set forth within this Agreement, the Customer(s) may not transfer or assign, directly or indirectly, this Agreement or its rights and obligations hereunder without the express written permission of the KKM. KKM shall have the right to assign or otherwise transfer this Agreement to any parent, subsidiary, affiliated entity or pursuant to any merger, consolidation or reorganization, provided that all such assignees and transferees agree to be bound by the terms of this Agreement prior to such assignment or transfer. This Agreement shall be binding upon and inure to the benefit of the parties hereto, their successors, and assigns.
15.9 Certain Sections Invalid. If any provisions or portions thereof of this Agreement are held by a court of competent jurisdiction to be invalid under any applicable statute or rule of law, they are to that extent deemed omitted and the remaining provisions of this Agreement shall remain in full force and effect.
15.10 Paragraph Headings. The titles and headings of the various sections and sections in this Agreement are intended solely for convenience of reference and are not intended for any other purpose whatsoever, or to explain, modify or place any construction upon or on any of the provisions of this Agreement.
*KKM reserves the right to amend its general Terms and Conditions via posting updates or addendums on its website, www.kompletelykustom.com, which shall be binding on Customer, their heirs, assigns and successors.